Frequently Asked Questions

Everything you need to know about IGK products, orders, and shipping.

Are IGK Hair products cruelty-free and vegan?

Yes, all IGK Hair products are 100% vegan, cruelty-free, and PETA-certified. We do not test on animals at any stage of product development.

Do your products contain sulfates, parabens, or gluten?

No. Our formulas are strictly free from sulfates (SLS or SLES), parabens, and gluten. We also provide UV protection in our styling products to maintain hair health.

How can I track my order?

Once your order is processed, you will receive a shipping confirmation email containing a tracking number. You can use this number on our carrier's website to monitor your delivery status.

What is your return policy?

We offer a 30-day return policy for products purchased directly from our website. Items must be in their original packaging and at least half-full to be eligible for a refund.

Do you offer international shipping?

Currently, we ship to the United States and select international territories. Shipping fees and delivery times vary based on your location and are calculated at checkout.

Which product is best for my hair type?

We recommend taking our Hair Quiz on the homepage to receive a personalized routine. Whether you need volume, hydration, or color protection, we have a curated collection for your specific needs.